More than a wallet desk
The 6uo Foundation Help Center supports the larger 6uo crypto experience. Wallet support is still here, but it sits beside learning material for chains, tokens, transactions, dapps, and security habits. Whether you are brand new to crypto or an experienced onchain user, the goal is the same: clear, accurate answers you can act on.
How to use the hub
Start with 6uo Basics if you are new, use Wallet Help when you need app-specific guidance, review Security & Recovery before signing anything unfamiliar, and open a support ticket when you have a transaction, access, display, or product issue that needs human review. The search bar on the home page scans every guide and FAQ so you can jump straight to the topic you need.
What support can and cannot do
6uo Foundation support can help investigate app behavior, displayed balances, transaction details, and product questions. Support cannot reverse confirmed blockchain transactions, recover a lost recovery phrase, or access your private wallet secrets. Understanding these boundaries helps you protect your funds and set the right expectations when you reach out.
Staying safe while you read
Every guide here follows the same rule: no legitimate 6uo channel will ever ask for your recovery phrase, private key, or one-time passcode. If any message, site, or person requests those secrets, treat it as a scam and stop immediately.